Voice AI

Conversational AI that answers your calls, qualifies leads, and handles customer inquiries with natural, human-like interactions

Inbound Call Handling

Answer customer inquiries 24/7. Qualify leads, schedule appointments, provide support.

Outbound Call Campaigns

Follow up with leads, conduct surveys, collect payments, confirm appointments.

Always Available

Never miss a call. Handle unlimited simultaneous conversations without wait times.

Instant Responses

Sub-second response time. Natural conversation flow. Context-aware interactions.

Biometric Data Processing Notice

🔒 VOICE RECORDINGS = SPECIAL CATEGORY DATA (GDPR Article 9)

Voice AI services process biometric data (voice recordings). Under GDPR, this requires:

  • Explicit consent: You must explicitly authorize voice recording and processing
  • Purpose limitation: Voice data used ONLY for AI training and service delivery
  • Secure storage: Encrypted storage, access-controlled, isolated per client
  • Retention limits: Deleted after project completion + 30 days (unless otherwise agreed)
  • No sharing: Voice recordings NEVER shared with third parties without consent

Your Rights: Access, delete, or export your voice recordings at any time. Request via max@myg-media.com

Third-Party Processing: Speech-to-text services (varies by project) may process voice data. We use providers with EU Standard Contractual Clauses (SCCs) and GDPR compliance. You will be informed of specific providers before project start.

See Privacy Policy for full biometric data processing details.

How It Works

Your voice AI integrates with your existing phone system. Incoming calls are answered instantly with natural conversation, intelligent routing, and seamless handoffs.

1

Call Received

Customer calls your number

2

AI Responds

Natural conversation begins

3

Action Taken

Qualified, scheduled, or resolved

Common Use Cases

Lead qualification and routing
Appointment scheduling and reminders
Customer support and FAQ handling
Payment collection and follow-ups
Survey and feedback gathering
Order status and tracking updates

Real Impact

Performance metrics from deployed voice AI systems

95%
Call Handling Rate
Successful first-call resolution
< 2s
Response Time
Average time to first response
24/7
Availability
Continuous operation
80%
Cost Reduction
vs. traditional call center

Built for Enterprise

Production-grade infrastructure designed for reliability, security, and scale

Integration

  • •Existing phone systems
  • •CRM platforms
  • •Calendar and scheduling tools
  • •Custom databases

Security

  • •End-to-end encryption
  • •GDPR compliant
  • •Austrian data residency
  • •SOC 2 Type II ready

Monitoring

  • •Real-time dashboards
  • •Call transcripts and analysis
  • •Performance metrics
  • •Automated alerts

Ready to Deploy Voice AI?

Schedule a consultation to discuss your call handling needs and see a live demo

Schedule DemoView Pricing