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Conversational AI that answers your calls, qualifies leads, and handles customer inquiries with natural, human-like interactions
Answer customer inquiries 24/7. Qualify leads, schedule appointments, provide support.
Follow up with leads, conduct surveys, collect payments, confirm appointments.
Never miss a call. Handle unlimited simultaneous conversations without wait times.
Sub-second response time. Natural conversation flow. Context-aware interactions.
🔒 VOICE RECORDINGS = SPECIAL CATEGORY DATA (GDPR Article 9)
Voice AI services process biometric data (voice recordings). Under GDPR, this requires:
Your Rights: Access, delete, or export your voice recordings at any time. Request via max@myg-media.com
Third-Party Processing: Speech-to-text services (varies by project) may process voice data. We use providers with EU Standard Contractual Clauses (SCCs) and GDPR compliance. You will be informed of specific providers before project start.
See Privacy Policy for full biometric data processing details.
Your voice AI integrates with your existing phone system. Incoming calls are answered instantly with natural conversation, intelligent routing, and seamless handoffs.
Customer calls your number
Natural conversation begins
Qualified, scheduled, or resolved
Performance metrics from deployed voice AI systems
Production-grade infrastructure designed for reliability, security, and scale
Schedule a consultation to discuss your call handling needs and see a live demo
Voice AI from MYG Media is a conversational AI phone agent that answers your calls, qualifies leads, and handles customer inquiries with natural, human-like conversation. It runs 24/7 on your existing phone system, managing inbound and outbound calls. It suits businesses that miss calls, want faster lead response, and need to cut call-centre costs.
MYG Media Voice AI is a conversational AI phone agent that answers calls, qualifies leads, and handles customer inquiries with natural, human-like conversation. It plugs into your existing phone system and works 24/7. It handles inbound call handling and outbound campaigns, including appointment scheduling, support, surveys, and payment follow-ups, with sub-second response times and intelligent routing.
It handles both inbound and outbound calls. Inbound, it answers inquiries 24/7, qualifies leads, schedules appointments, and provides support. Outbound, it follows up with leads, conducts surveys, collects payments, and confirms appointments. Common use cases include lead qualification and routing, appointment reminders, FAQ handling, payment collection, feedback gathering, and order status updates.
Voice recordings count as biometric data, a special category under GDPR Article 9. MYG requires explicit consent, limits use to AI training and service delivery, and stores data encrypted, access-controlled, and isolated per client. Recordings are deleted after project completion plus 30 days unless agreed otherwise, and are never shared with third parties without consent.
Yes. The Voice AI integrates with your existing phone systems, so incoming calls are answered instantly with natural conversation and intelligent routing. It also connects to CRM platforms, calendar and scheduling tools, and custom databases. You get real-time dashboards, call transcripts and analysis, performance metrics, and automated alerts to monitor every call.
MYG reports a 95% call handling rate with successful first-call resolution, response times under two seconds to first response, and 24/7 continuous operation. Deployed systems show around 80% cost reduction versus a traditional call centre. The infrastructure is production-grade, GDPR compliant, uses Austrian data residency, and is built for reliability and scale.