Frequently Asked Questions

We are a Vienna digital consultancy. We design and build websites and web applications, run digital marketing and growth programmes (SEO, paid media, content, social), shape conversion funnels, turn your data into clear decisions, and advise leadership on where to invest next. We work with Austrian and European companies across the full journey, from strategy to launch to ongoing growth.

Both, and the strategy that connects them. Many clients start with a website or rebrand, then continue with us on marketing, analytics, and advisory. Because the same team designs, builds, and grows the work, the strategy and the execution stay aligned rather than handed off to separate vendors.

We agree on a small set of outcomes up front: things like qualified leads, signups, revenue, search rankings, or page speed. We then instrument the work so you can see those numbers move on a shared dashboard. You always know what you are getting for the spend, in plain figures rather than vanity metrics.

Yes. Small and mid-size companies are most of our work. We scope engagements to fit your stage and budget, start where the return is clearest, and grow the relationship as results come in. You get senior attention rather than being handed to a junior team.

Yes. We are based in Vienna and serve clients across Austria and throughout the EU. We run discovery and reviews over video call and travel for on-site work when it helps. We work comfortably in German and English.

You get a senior team across design, engineering, marketing, and data without carrying the full headcount, and without the layers and account managers of a large agency. We plug into how you already work, hand over clean documentation, and you keep ownership of everything we build.

Yes. We build on the systems you already run: CMS platforms, CRMs (HubSpot, Salesforce, Pipedrive), analytics, email and marketing tools, ERPs, and custom internal systems via API. Integration is scoped up front so there are no surprises, and we handle the technical work end to end.

It depends on the work, but we agree on the success measures before you commit and instrument everything so the numbers are visible. For growth programmes you usually see early signal within the first few weeks and a clearer trend over a quarter, with leads captured, conversion rates, and revenue tracked on a shared dashboard.

GDPR by design, EU data residency, a signed Data Processing Agreement, and clear documentation of where data lives and flows. Full detail is on our Trust and Compliance page, and we walk your data protection officer through it before any data is processed.

No. We offer ongoing care: hosting, updates, monitoring, content, and growth support. You get full documentation and training so your team can take the reins whenever you want, but you are never stuck running something you do not understand.

You do. The code, the design files, the domains, the analytics, and the ad and platform accounts all sit in your name. There is no lock-in. If you ever move on, you keep everything we built and the documentation to run it.

We cover the channels that move the numbers: search optimisation (SEO), paid media on Google and the major social platforms, content, and organic social. We start by finding where your best customers actually are, then concentrate spend and effort there rather than spreading thin across every channel.

Traffic is only worth what it converts. We map the full funnel from first click to enquiry or sale, find where people drop off, and fix the page design, copy, speed, and offer at each step. Changes are tested against real visitor behaviour so we keep what works and drop what does not.

We pull your marketing, web, and sales data into one clear view so you can see what is driving results and what is wasting budget. You get dashboards built around the questions you actually ask, plus a regular read-out that turns the data into a short list of decisions. You decide; we make the evidence plain.

Yes. Some engagements are pure advisory: a digital audit, a growth plan, a channel review, or a second opinion on a roadmap. You get a senior, candid view and a clear set of recommendations you can act on, whether or not you ever hand us the execution.

We start by understanding your business, your customers, and the result you need. We review your current site, channels, and data, agree on the success measures, and write a clear plan. You leave discovery with a defined scope, a timeline, and a shared view of what good looks like before any build begins.

A focused website usually runs a few weeks; a larger web application or a multi-channel growth programme runs over several weeks to a few months. Marketing and advisory work is ongoing by nature. We set realistic milestones up front and keep you updated against them, with no surprise timelines.

You get a single senior point of contact, a shared space for files and progress, and a regular check-in rather than a flood of status emails. We work in clear stages, show you the work early and often, and make decisions together so there are no big reveals at the end.

Yes. Every handover includes documentation, a walkthrough with your team, and a support window after launch. From there you can run things yourself or keep us on for ongoing care, content, and growth. Either way your team is left able to operate what we built.