Epoch
The screen staff work from all day.
An operator console: inbox, queue, dossier and search in one place, wired into the systems already in use. Keyboard shortcuts are printed on screen and the source of every figure is one key away.
The day’s work in one place
Each item carries its source, its state, its owner and its next action. The queue is the to-do list; the dossier is everything known about one thing; search is instant across both.
No card inside a card, no dashboard for its own sake. The console shows the work.
- Row
- Source, as-of date, state, owner, next action.
- Dossier
- Every record about one item, with the document it came from one key away.
- Keys
- Shortcuts printed on screen; the console is usable without a mouse.
- Badges
- Anything modelled or illustrative is labelled as such beside the number.
Wired into what is already in use
Epoch does not replace the systems staff already use; it sits on top of them and is configured per sector: a practice inbox, a booking desk, a research desk.
- Inbound
- Email, messaging, phone transcripts from Harvee.
- Systems
- Booking, practice and record systems, read and write where permitted.
- Engine
- Meridian outputs, ranked and sourced, surfaced as rows.
- Hosting
- A web application in the client’s environment or a dedicated tenant.
Provenance on every figure
Any number on screen opens to the record it came from and the date it became known. What was true at the date of an audit stays answerable a year later.
Start with a scoping week.
One week at a fixed fee. It ends with a specification you own and a fixed price for the build, and you can stop there.